Reviews

Our Waterloo Hotel Reviews

At The Inn of Waterloo and Conference Centre, we take great pride in hearing what our guests have to say about us. Every day, to every guest, we seek to offer an extraordinary level of service that is at once accommodating and professional yet warm, welcoming and genuine. If you are considering a stay with us, please read what those who’ve come before you have to say about their experience at our boutique hotel in Waterloo. 

  • Perfect spot for a weekend getaway

    We went to the Inn of Waterloo for a birthday getaway. The staff were friendly and helpful. The pool was excellent. Very relaxing as the snow piled up outside. The room was large, clean and comfortable. The complementary

    MTC0002
  • Clean, well appointed rooms, excellent value!!!!

    We came to Waterloo for a Tournament and we found this gem of a hotel. The room was clean with a modern updated bathroom, comfortable beds and the room also had a nice clean bar fridge. The included breakfast was

    billrJ4540JM
  • Extremely kid friendly hotel!

    I am often a solo traveller for business, so having the child friendly option is not always relevant. However, since having a baby less than two years ago, this is now important when I’m finding a hotel and bringing

    Krystalyn J
  • Perfect spot for a weekend getaway

    We went to the Inn of Waterloo for a birthday getaway. The staff were friendly and helpful. The pool was excellent. Very relaxing as the snow piled up outside. The room was large, clean and comfortable. The complementary breakfast exceeded our expectations. Two thumbs up all around!

    MTC0002 Feb 25, 2019
  • Clean, well appointed rooms, excellent value!!!!

    We came to Waterloo for a Tournament and we found this gem of a hotel. The room was clean with a modern updated bathroom, comfortable beds and the room also had a nice clean bar fridge. The included breakfast was excellent and had lots of variety. The building is huge and the hotel has a pool and hot tub. All were clean, well laid out and fantastic. We could have stayed at a chain hotel for much more money, but we took a chance on an unknown and we were so very happy we did. Why stay at a chain hotel? This hotel is excellent with helpful staff, clean facilities, and lots of parking. Overall excellent value for the money. Highly recommend.

    billrJ4540JM Feb 17, 2019
  • Extremely kid friendly hotel!

    I am often a solo traveller for business, so having the child friendly option is not always relevant. However, since having a baby less than two years ago, this is now important when I’m finding a hotel and bringing my little one with me. I messaged them that I would need a crib before my stay, and they messaged me back saying it would be available in the room at check in. Which it was! I have stayed in 5 star Hilton’s and Sheraton’s where I’ve asked ahead and then it has taken hours once we got there for a crib to arrive. The pool area is great, the hot breakfast is fabulous and convenient, and most of the staff are friendly. We had a problem with our key deactivating numerous times, but the front desk dealt with it promptly, one time even coming straight up to the room because I was not lugging everything with me to get it redone (3rd time!). The heat is warm and there’s not really an in between temp. It’s nice to be toasty in the Canadian winter, so just dress in layers. You’ll enjoy your stay whether you are a business traveler or coming with your family!

    Krystalyn J Nov 23, 2018